Privacy

At The Philadelphia Gluten Free Ravioli Pasta Company, we are committed to safeguarding your personally identifiable information or “personal information” from unauthorized use or disclosure. This policy describes how your personal information may be collected when you visit our website, shop at our store or otherwise interact with us. It also describes how your personal information is used or disclosed, and the steps we take to protect it from unauthorized use or disclosure. For special offers, promotions, contests, or specific services, we may advise you that different terms or practices may apply. You should refer to those terms or practices as well.

CONSENT TO PRIVACY POLICY By accessing our website to shop or obtain information, you are agreeing to the terms of this Privacy Policy.

DEFINITION OF PERSONAL INFORMATION We define the term “personal information” to mean any information that we directly associate with or use to identify a specific person. This may include an address, phone number, email address, fax number, or information pertaining to online registration or financial accounts when associated with a person’s name. Our definition does not include "aggregate personal information,” which is information that we collect about a group or category of non-specifically identified persons, or “de-identified information,” which is information from which we or our agents have removed any information that can be used to specifically identify a person. This policy does not restrict or limit our collection or use of such “non-specific” or “de-identified information.”

COLLECTION OF PERSONAL INFORMATION We may collect your personal information through one or more of the following methods:
• Personal Information You Provide. We will request that you provide personal information when you register as a user of our website, shop online, or in our stores, or sign up to learn about our products. In addition, we will ask you to provide personal information if you contact us about your prior purchase, or if you email, or otherwise communicate with us. For example, when ordering a product to be shipped, we will of course request that you provide your home and email address. Similarly, if you inquire about a product or service, we may request that you provide personal information that will enable us to respond to your inquiry.
• Automatically Collected Personal Information. When you shop on our website or in our stores, transactional information such as date of your purchase, a description of the product(s) or service(s), the dollar amount or value of the transaction(s) may be collected automatically as well as registration and service usage. We treat this information as personal information if combined with or linked to other information that may identify you.
• Other Information. We may obtain information about you from third parties such as providers of demographic marketing information, mailing lists, address verification services, and combine it with other personal information about you.
• Cookies, Web Beacons and Similar Technologies. We may use cookies and similar technologies to manage our website and email messages in order to collect information about your activities and usage of our website. We may link this information with other personal information about you. In some instances, we may also allow third parties to advertise on our websites, and if you visit their websites through such advertising, that third party may collect information about your visit. However, this Privacy Policy does not apply to, and we are not responsible for, the practices of third parties that collect your personal information. We encourage you to check the privacy polices of such third parties to learn about their practices with respect to their collection, use, disclosure, and protection of your personal information. OUR USE OF PERSONAL INFORMATION We may use your personal information for a variety of purposes, including but not limited to:
• Responding to your requests;
• Processing and completing your transactions, including delivery of products or services;
• Contacting you about products or services that may be of interest to you, including special offers from other companies;
• Conducting marketing research, surveys, and similar inquiries to help us understand trends and customer needs about product categories or customer groups;
• Evaluating your shopping experience or products and services, or to introduce new items;
• Attempting to contact you regarding product safety or recall issues;
• Entering you into sweepstakes and other promotions;
• Verifying and validating your identity;
• Contacting you regarding items lost in our store, such as your keys, purse, or wallet;
• Record interactions with you, ordering information or otherwise deal with our representatives over the telephone or online;
• Preventing, investigating, or providing notice of fraud, unlawful or criminal activity, or unauthorized access to or use of personal information, our website or data systems; or to meet legal obligations. DISCLOSURE OF PERSONAL INFORMATION We do not sell or rent your personal information to third parties in the ordinary course of our business, nor do we share it with them for their own direct marketing purposes. Notwithstanding all of the above, upon the occurrence of certain corporate transactions, your personal information may be disclosed or transferred as described under the caption “Certain Business Transfers” below. We may also share your personal information with our parent corporation or affiliated companies for their use in a manner similar to the purposes described above under the caption “Our Use of Personal Information.” Our practices with respect to the disclosure of personal information are described below.
• With Your Consent. We may disclose your personal information to third parties with your consent. You may give your consent in several ways, such as through a written agreement that you sign or acknowledge; an online method, such as a "click-through" agreement or registration page that record your consent; an oral statement, such as by way of an interactive voice response; or through specific terms and conditions under which we provide you a particular product or service. Sometimes your consent may be implicit. For example, if you purchase products with a credit card and have them shipped to your home, you implicitly consent to the disclosure of your name and address to a third-party shipping company to complete the delivery, and of your credit card number to your credit card processor to authorize the transaction as well as to the bank to collect payment.
• Service Providers. We may disclose your personal information to third parties who complete certain transactions or perform certain services on your behalf or for your benefit. (An example of this is shipping vendors or warehouse distribution centers.) Information provided to such parties for payment authorization or verification purposes may be retained by them in a database that is used to provide similar services to others. We may also utilize the services of third parties to verify customer data, such as mailing addresses or to supplement other information we have collected. We may also contract with third parties to host a site, conduct market research, or send you information regarding our products or services, or those of other companies with whom we conduct business.
• Legal Process. We may disclose your personal information to legal or government regulatory authorities in response to their requests for such information or to assist in investigations of theft, fraud, or abuse. We may also disclose your personal information to third parties in connection with claims, disputes, or litigation, or if we determine its disclosure is necessary in an emergency.
• Certain Business Transfers. Your personal information may be disclosed as part of a corporate business transaction, such as a merger, acquisition, joint venture, or financing or sale of company assets. Under such circumstances, your personal information may be transferred to a third party as one of the business assets pertinent to such a transaction. It may also be disclosed in the event of insolvency, bankruptcy, or receivership.

INFORMATION PERTAINING TO CHILDREN We do not intend nor knowingly collect personal information online from children under the age of 13 and we encourage parents or guardians to participate in and monitor their children's online activity. If a child under 13 has provided personal information, a parent or guardian may inform us of that fact by contacting us using one of the methods listed under the caption "How to Contact Us" that appears below, and we will then delete the information from our database. If you are under the age of 13, do not provide us with any personal information either directly, on any website bulletin boards, or by other means.

ACCESS TO AND RETENTION OF PERSONAL INFORMATION We do not maintain all of your personal information in a form that you can access or update, and some items, such as transaction records, may not be changed. Accordingly, we may determine and limit what may be accessed and how. In addition, we may keep a record of changes (including deletions) and disclose them but only for lawful purposes. We keep your personal information for as long as we think it necessary or advisable and reserve the right to retain it to the fullest extent allowed under by law. You may review your personal information that is readily accessible or request that it be updated by contacting our Customer Interaction Center using one of the methods listed under the caption "How to Contact Us" that appears below.

SECURITY OF PERSONAL INFORMATION We take various physical, electronic, and procedural measures to protect your personal information from unauthorized disclosure or misuse. We employ Secure Sockets Layer (SSL) technology, a commonly employed method of encrypted communication used on the Internet, to encrypt information during transmission, and encrypt sensitive personal information that you provide as electronic inputs, including credit card numbers. Because no data security systems are completely secure, we do not warrant that any personal information that you provide to us will be secure or safe from unauthorized access. If you provide any personal information to us, you do so at your own risk.

CHANGES TO THIS POLICY We may modify this Privacy Policy if our practices change. In that event, we will notify you of such changes by posting the changes on our website and indicating the effective date of the changes and the date last modified. We encourage you to visit our website periodically to view the latest version of this Privacy Policy. OPT-OUT CHOICES We may send you email messages, direct-mail offers, or other communications regarding products or services unless you specifically ask us not to do so. At any time, you may elect to discontinue receiving advertising or commercial messages from us by submitting an opt-out request to our Customer Interaction Center or by following the instructions on the form of the communication you received. See the section below entitled “How to Contact Us.” We will process your opt-out request in a commercially reasonable time. • Printed Materials: To opt-out of receiving printed marketing materials such as catalogs, flyers or postcards, at your postal address, contact our Customer Interaction Center. • Emails: To opt-out of receiving marketing materials via email, use the method provided in the email itself, or contact our Customer Interaction Center. • Facsimiles: If you have consented to receiving facsimile messages, you may opt-out of receiving future messages by using the method provided in the facsimile message itself or contacting our Customer Interaction Center. • Voice or Text Messages: To opt-out of receiving in-person voice messages by telephone, contact our Customer Interaction Center. If you have consented to receiving pre-recorded voice messages or text messages, you may opt-out of receiving future messages by using the method provided in the pre-recorded voice message or text message, or by contacting our Customer Interaction Center.

HOW TO CONTACT US If you have any questions, comments or concerns about this Privacy Policy, or privacy related comments or questions, please contact our Customer Service Center, by mail, email or telephone as follows:

Email Address info@phillygf.com
Mailing Address Attn: Philly GF Customer Service
415 East Baltimore Pike Unit # 7
Media, PA 19063